Frequently Asked Questions

Check most frequently asked questions here, if you still need help then please contact us at support@doinglyshop.com.

Payments

We accept all major credit cards, Shop Pay, PayPal, and Klarna!

Returns

doingly is a print-on-demand provider, we don't physically store any of our products in a warehouse, therefore we can't receive returns.

If you have an item you wish to return, simply send us a message, tell us what went wrong, and attach a picture.

We will gladly consider your request to make a full refund.

Yes! However, we are only able to cancel orders within the first 12 hours after the order is placed.

After that, the order has most likely been processed and is preparing for shipment or has been shipped.

Once this takes effect, it's out of our hands. We apologize for any inconvenience this may cause, but we pride ourselves on prompt service, and this includes getting your orders out as fast as possible.

Shipping

Shipping times vary as we do ship worldwide from different fulfillment centers based on your location.

Once an order is placed, manufacturing begins; it typically takes 2 business days, then the order is shipped out.

Your print will arrive 2 - 10 business days after it is shipped out.

Please refer to the shipping chart for estimates.

We are so sorry to hear that your order arrived in less than pristine condition!

Please let us make it right. Our customer service team will be more than happy to assist with processing a replacement order or issuing a refund.

You may contact us here with full details of the order.

Once your order is manufactured and shipped you will receive a shipping confirmation email.

You can track the shipping number contained in the email on the track order page.