Frequently Asked Questions

Check most frequently asked questions here, if you still need help then please contact us at support@doinglyshop.com.

Payments

We accept all major credit cards, Shop Pay, PayPal, and Klarna!

Klarna Checkout is easy, convenient and fast

It’s smooth and simple

Klarna helps you elevate your shopping game. When you choose Klarna at checkout, you’ll get the option to shop now and pay later for your purchase. It's shopping the way it should be. Effortless, safe and fun.

4 interest-free payments

Split your purchase into 4 payments so you can spread the cost of your purchase over time. Enter the credit or debit card of your choice for automatic payments every two weeks. No interest or added fees when you pay on time.

CA resident loans made or arranged pursuant to a California Financing Law license.

Pay in 30 days

With Pay in 30 days, you’ll get a free payment delay that allows you to pay for your purchase up to 30 days after it’s been shipped. No upfront payment, no interest, and no fees when you pay on time.

Monthly financing

Apply for easy monthly financing directly in the checkout. A simple, 2-step application will provide an instant decision. Once you’ve been approved, you’ll receive reminders and can manage your payments directly in the Klarna app. Monthly financing products are offered by WebBank, member FDIC.

The best way to shop

See all of your purchases in one place, pay any open balances and much more in the Klarna app. You can also log into your Klarna account at https://app.klarna.com/login. If you need any help, our Customer Service is there for you.

Safe and secure

Klarna uses the latest safeguards and security to protect your information and prevent unauthorized purchases.

Manage your purchases through the Klarna app

We're always here to help!

Check out Klarna’s full FAQ page. You can reach Klarna anytime at https://www.klarna.com/us/customer-service/ or by downloading the Klarna app.

Klarna makes shopping smoooth

About Klarna

We’re on a mission to reshape shopping, by elevating the entire shopping experience from browsing to owning. We do this by giving you the benefits of convenience, perks and inspiration.

Founded in Stockholm, Sweden, Klarna is one of Europe's fastest-growing companies and a leading alternative payment provider. We have 3500 employees across 17 countries, and are leading the way for alternative payments by serving 90 million consumers and 250000+ retailer’s payment solutions.

https://www.klarna.com/international/about-us/

Returns

doingly is a print-on-demand provider, we don't physically store any of our products in a warehouse, therefore we can't receive returns.
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If you have an item you wish to return, simply email support@doinglyshop.com, tell us what went wrong, and attach a picture. We will gladly consider your request to make a full refund.
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Once you are satisfied, you can recycle the product or donate it to a local charity.
 
Our policy lasts 60 days. If 60 days have gone by since your purchase, unfortunately we can’t offer you a refund.

Yes! However, we are only able to cancel orders within the first 12 hours after the order is placed.

After that, the order has most likely been processed and is preparing for shipment or has been shipped.

Once this takes effect, it's out of our hands. We apologize for any inconvenience this may cause, but we pride ourselves on prompt service, and this includes getting your orders out as fast as possible.

Shipping

Shipping times vary as we do ship worldwide from different fulfillment centers based on your location.

Once an order is placed, manufacturing begins; it typically takes 2 business days, then the order is shipped out.

Your print will arrive 2 - 10 business days after it is shipped out.

Please refer to the delivery timelines for estimates.

We are so sorry to hear that your order arrived in less than pristine condition!

Please let us make it right. Our customer service team will be more than happy to assist with processing a replacement order or issuing a refund.

You may contact support@doinglyshop.com with full details of the order.

Once your order is manufactured and shipped you will receive a shipping confirmation email.

You can track the shipping number contained in the email on the track order page.